Frequently Asked Questions
Is this a secure site?
Definitely! We use the latest SSL encyrption techniques to send credit card details to our payment gateway. Moreover, we do not store any details about your credit card after the order is processed.
What types of credit cards do you accept?
We currently have the ability to process payments by VISA and MASTERCARD credit cards.
How much is the delivery charge?
Delivery charges vary by destination. Thus, to see the delivery charge for a flower item, select the country where you'd like it to be delivered from the menu on the right hand side, and click on the small image of the flower item. Our system will then display a larger image, with other details about that flower item. These will include details about the delivery charge.
What do the three prices for your products mean?
Every product on our website can be ordered at any one of three prices. By ordering the flower item at a higher price, you are automatically specifying that you want a larger item,or an item of a higher quality, to be delivered. However, our lowest prices are also guaranteed to deliver a product of the best quality.
How can I place an order online?
To help our users, we have written an extensive flower ordering guide that will help you use our online flower order system. You can follow the instructions at our Guide To Ordering Flowers Online.
Do you offer same day flower delivery?
Yes! We can even deliver your order on the same day that you buy flowers, provided that you do not place it later than 1 P.M. GMT, and provided that it is not later than 1 P.M. in the destination country
How can I contact you?
We have also set up an efficient messaging system. You can send us your message on our Contact Page. MondialFlowers.com's operates an efficient customer service. Thus, providing that you give us a correct e-mail address on our contact page, you will get an email back from one of our customer service agents in less than 24 hours.